01. book in advance
We agree a service interval that suits your lift and your routine. Flexible scheduling means we work around you, not the other way round.
Lift servicing and maintenance
Why Regular Servicing Matters
A through floor lift is part of daily life. Like any mechanical system, it needs regular attention to stay in safe, reliable working order. Planned servicing identifies minor issues before they develop into costly faults, confirms all safety systems are working correctly, and gives you confidence that the lift will perform when it’s needed.
There’s no legal requirement to service a domestic lift, but a lift that isn’t regularly maintained is more likely to develop faults at an inconvenient time. Routine servicing also extends the working life of the equipment and helps protect your investment. As a general guide, most through floor lifts should be serviced at least once a year. Hydraulic models, such as certain Wessex lifts, may benefit from twice-yearly visits.
Professional THROUGH FLOOR LIFT SERVICING
What a service visit includes
Every visit covers a full inspection of the equipment, with a clear written report afterwards.
Full safety & operational checks
Comprehensive testing of all lift controls and safety systems on every visit.
Drive & mechanical inspection
Inspection and adjustment of drive and mechanical components for smooth operation.
Lubrication of moving parts
All moving parts lubricated where required, using the correct specification materials.
Internal mechanism cleaning
Inspection and cleaning of internal mechanisms to prevent build-up and wear.
Early fault detection
Identification of early signs of wear or developing faults before they become problems.
WRITTEN SERVICE REPORT
Clear written report with findings and any recommendations, after every visit.
Planned servicing vs reactive repairs
Routine servicing keeps your lift running reliably and means small issues are caught early, before they become bigger ones. Sam will work around your schedule and advise on the right frequency for your lift and how it’s used.
02. full inspection on site
We agree a service interval that suits your lift and your routine. Flexible scheduling means we work around you, not the other way round.
03. Written report and advice
You receive a clear written report covering what was checked, what was done, and anything to keep an eye on. No vague verbal updates.
Servicing and MAINTENANCE
We service lifts we didn't install
We're happy to service and maintain through floor lifts installed by other companies, provided it's a make and model we work with. If you've moved into a property with an existing home lift, or your previous provider is no longer available, call Sam to confirm whether we can take it on.
Pollock Lifts
Full servicing and maintenance for Pollock through floor home lifts, including all standard domestic models.
Terry Lifts
Hands-on experience with the full Terry range, from platform lifts to traditional through floor models.
Wessex Lifts
Servicing of Wessex models including hydraulic units like the VM, which may benefit from twice-yearly visits.
Why Choose the Through Floor Lift Company
Family-run, based in Winsford, Cheshire. The engineers who service your lift have hands-on experience installing the same models. Direct contact with Sam throughout, never a call centre.
10+ years Experience
Servicing through floor lifts and home lifts
Our own engineers
Trained, insured, never subcontracted
Family-run
Direct contact with Sam, not a call centre
Written Reports
Clear report after every service visit
LIFT SERVICING AND MAINTENANCE FAQS
Frequently Asked Questions
At least once a year for most models. Hydraulic lifts, such as certain Wessex models, may benefit from twice-yearly servicing. Sam will advise based on your specific lift and usage.
Yes, for makes and models we work with. Call Sam on 07703 055 447 with details of your lift and he will confirm whether we can help.
A full safety and operational check, testing of all controls and safety systems, inspection and adjustment of mechanical components, lubrication where needed, and a written service report.
Service costs vary depending on the model and the work required. Sam will provide a clear quote before any visit is booked so you know exactly what is involved.
We are based in Winsford, Cheshire, and cover a wide area of the UK. Call Sam on 07703 055 447 or email throughfloorlift@hotmail.com and he will confirm whether we cover your location.
Hear From Our Customers
We’re proud of the feedback we receive. Here are a few words from clients who have trusted us with their homes and businesses.